Shipping policy

Shipping Policy

Effective Date: August 25, 2026

Thank you for choosing Whisker Bloom. We understand that knowing when your order will arrive and how much shipping will cost is an important part of shopping online. This Shipping Policy explains our U.S. delivery area, shipping rates, estimated transit times, order handling, and other conditions related to the shipment of purchases from our store.

1. Our Delivery Area

Whisker Bloom currently provides shipping within the United States only.

International shipping is not available. We cannot fulfill orders that require delivery to addresses outside the United States.

Customers should enter a complete and accurate U.S. shipping address when placing an order.

2. Domestic Delivery Services

We offer the following shipping methods for eligible U.S. orders:

Express Delivery
Estimated transit time: 1–2 business days
Shipping charge: $15.00

Express Delivery is available for customers who prefer an expedited shipping service.

Standard Delivery
Estimated transit time: 3–5 business days
Shipping charge: $8.00
Complimentary Standard Delivery

Orders totaling $70.00 or more qualify for FREE Standard Shipping.

Qualifying purchase amount: $70.00 and up
Estimated transit time: 3–5 business days
Shipping charge: FREE

The free shipping offer applies only to Standard Delivery. Selecting Express Delivery will result in the regular $15.00 Express shipping charge, regardless of the order amount.

3. Shipping Costs at a Glance

Whisker Bloom's current domestic shipping rates are:

Express — 1–2 business days — $15.00

Standard — 3–5 business days — $8.00

Standard on orders of $70.00 or more — 3–5 business days — FREE

Your available delivery method and applicable shipping cost will be displayed during checkout before you submit payment.

4. Order Handling Before Shipment

Once an order is received, it may go through verification, preparation, and packaging before leaving our facility.

The time required to prepare an order is separate from carrier transit time. Therefore, the estimated 1–2 business day or 3–5 business day shipping period generally begins after the order has been processed and transferred to the carrier.

Orders submitted on weekends or recognized holidays may begin processing on the next business day.

5. Estimated Arrival Times

Business days generally mean Monday through Friday and exclude Saturdays, Sundays, and applicable holidays.

Delivery timeframes listed in this policy are estimates and should not be considered guaranteed arrival dates.

Carrier schedules may be affected by severe weather, transportation interruptions, operational disruptions, holidays, periods of unusually high package volume, or other circumstances outside the reasonable control of Whisker Bloom.

6. Providing the Correct Delivery Address

Customers are responsible for checking their delivery information before completing an order.

Please make sure the following details are correct:

Full recipient name
Street address
Apartment, suite, or unit number, where applicable
City
State
ZIP code

An inaccurate or incomplete address may cause delays, failed delivery attempts, misdelivery, or the return of a shipment.

If you identify an address error after placing your order, please contact Whisker Bloom promptly. We will make reasonable efforts to assist if fulfillment has not yet been completed, but we cannot guarantee that shipping information can be changed once an order has entered the shipping process.

7. Tracking Your Shipment

When tracking is available, shipment details may be provided after your package has been dispatched.

There may be a delay between the creation of a shipping label and the first carrier tracking update. Please allow the carrier sufficient time to receive and scan the package.

After tracking becomes active, the carrier's tracking system will generally provide the most recent information about your shipment.

8. Delays Outside Our Control

While Whisker Bloom works to provide dependable delivery estimates, some delays may occur after a package has entered the carrier network.

Weather events, transportation problems, carrier service interruptions, holiday demand, or other unexpected circumstances may affect delivery schedules.

If your shipment appears to be experiencing a substantial delay, please contact us with your order details. We will review the available tracking information and provide reasonable assistance.

9. Packages Returned as Undeliverable

A shipment may be returned to Whisker Bloom when a carrier cannot complete delivery due to an incorrect or incomplete address, unsuccessful delivery attempts, or another delivery-related problem.

If your package is returned to us, please contact our customer service team to discuss the available resolution.

If reshipment is required because inaccurate or incomplete shipping information was originally supplied by the customer, additional shipping costs may apply.

10. Missing or Unlocated Deliveries

If tracking shows that your package has been delivered but you cannot find it, please check around the delivery location, including your mailbox, porch, entrance, reception area, or other secure locations where the carrier may have placed the package.

You may also wish to check with household members, neighbors, building management, or the shipping carrier.

If the shipment remains unlocated, please contact Whisker Bloom with your order information so we can review the available delivery details and assist where reasonably possible.

11. Packages Damaged in Transit

If your order arrives with signs of shipping damage, please contact Whisker Bloom promptly.

We recommend keeping the original shipping container and packaging materials and taking clear photographs of the package and affected merchandise. This documentation may be helpful when reviewing the issue.

Returns, refunds, exchanges, or replacements related to damaged merchandise may also be subject to our applicable Return & Refund Policy.

12. No International Shipping

Whisker Bloom does not offer international shipping.

All orders must be delivered to an eligible address within the United States. Shipments to destinations outside the U.S. are not supported under our current shipping policy.

13. Changes to Shipping Terms

Whisker Bloom may update this Shipping Policy as necessary to reflect changes in shipping rates, carrier services, fulfillment procedures, or store operations.

Any revised version will be made available through our online store with the applicable effective or updated date.

Contact Whisker Bloom

For questions about shipping fees, delivery times, tracking, or an existing order, please contact us:

Whisker Bloom
Address: 45674 Cecil Mill Court, Great Mills, MD 20634, United States
Phone: 808-779-9285
Email: MunnSanethe@gmail.com